Greensphere Privacy Charter

Effective: 14 July 2026

1. Our commitment

Appily twentyone, operated by APPILY TWENTYONE GREENSPHERE DESK PRIVATE LIMITED, respects your privacy. This charter explains what personal data we collect, why we need it, how long we keep it, and the choices available to you.

2. Data we collect

• Account data: name, email address, phone number, and hashed credentials.
• Order data: delivery address, items purchased, payment method, and transaction references.
• Support data: messages, ticket references, and communication history.
• Technical data: browser type, device information, and session identifiers for security.

3. How we use your data

We process personal information to create accounts, verify email addresses, fulfil vegetable orders, arrange courier delivery, send order confirmations, respond to support requests, and improve catalogue accuracy. We do not sell your personal data to third-party marketers.

4. Sharing with partners

Delivery addresses and contact numbers are shared with courier partners solely to complete your shipment. Payment details are processed through our secure payment gateway; we do not store full card numbers on our servers.

5. Retention and deletion

Order records are retained for operational and regulatory record-keeping. You may request account deletion by emailing greens@appilytwentyone.com. Some transaction data may be retained where legally required.

6. Your rights

You may request access, correction, or deletion of your personal data. Contact greens@appilytwentyone.com with your registered email address and we will respond within 15 business days.